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Customer Support

Context Help

If you lose your way inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is present on each page. A pop-up window will show up. It comprises thorough information about all the actions that you can perform on the page in question. Each context menu appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich array of instructional videos demonstrating how to use our Control Panel. They're shot for those of you who would like to see how things are getting done rather than just reading articles. Thus, anyone can quickly get to know our Control Panel by merely watching our step-by-step tutorial videos.


If you can't discover the answer you need, take a glimpse at our extensive Frequently Asked Questions database, which contains questions asked by actual users and provides practical solutions. We periodically update our Frequently Asked Questions database with new articles so as to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, you can contact our great team of client support engineers available 24x7x365 and eager to assist you with any question. Each support ticket you submit will be answered within sixty minutes (the average response time is approximately 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 181731

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU


Online Contact Form

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